Frequently Asked Questions
Everything you need to know about your LEBRAND shopping experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 3-5 business days for domestic orders and 7-14 days for international shipments.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all LEBRAND tags attached. Please note that sale items are eligible for store credit only.
How do I know which size to choose?
Each product page features a detailed size guide. Since our designs vary in fit—from oversized to tailored—we recommend checking your measurements against our chart or contacting our support team for personalized advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through Klarna in select regions.
Where are LEBRAND garments produced?
We pride ourselves on ethical craftsmanship. Most of our collections are designed and manufactured in Europe, utilizing high-quality fabrics sourced from sustainable mills to ensure longevity and luxury.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. If you need to make a change, please contact us within 1 hour of placement, and we will do our best to assist you before the package leaves our warehouse.